Through Holborn, I have recently transferred my former UK occupational pension into a personal pension. Following an initial discussion/fact find, Sam then brought along a colleague, well versed in the minefield that is UK pensions, to the next meeting. Between them, having listened to my circumstances, they outlined several possibilities, detailing the pros and cons of each, allowing me to make an informed decision. Whilst no doubt the norm for Holborn, this was particularly refreshing for me here in Dubai, where many of the IFA's you meet clearly already have a product (or flavour of the month) in mind, which they try to push you towards.
However, once the actual decision had been made and the applications completed and submitted, for me Sam really came into his own - constantly chasing the corporate pension trustees in the UK to ensure the matter was progressed, In addition, although this took much longer than we had all envisaged (Christmas, New Year, inclement weather, systems problems etc.) Sam ensured I was kept in the loop throughout, and did not duck any telephone calls or emails, despite knowing on occasion that I would not be happy with what he had to report.
In short, I was thoroughly impressed with both Sam and Holborn and would certainly not hesitate to recommend them to friends, colleagues etc. Indeed, I have since referred my wife to them in respect of her own UK pension